What really motivates users
Earlier this month, Twitter co-founder Biz Stone unveiled his mysterious startup Jelly. The question-and-answer app was met with a mix of criticism and head scratching. Tech-watchers asked if the world…
Good storytelling helps you design great products
One of the biggest flubs that product teams make is confusing designs that look great with designs that actually work well. It’s a simple mistake, but it can have grave…
Boxing and unboxing content
I admit it: I’m a bit nit-picking from time to time. But when it comes to your stuff – your content – and how it’s presented in digital, I think…
UX the Bruce Lee Way
As a UX professional I take inspiration from a great many things. Since I’m also a big pop culture geek, that’s the biggest well I draw from. I’ve read a…
The positive impact of good UX on non-profits
Online donor advocacy contributes to the financial sustainability of non-profit organizations that work hard to provide humanitarian assistance to people across the globe directly affected by disaster. Websites enable all…
Everything I really need to know about UX…
... I learned in Sunday School. Designing a website or mobile app is largely an act of faith. We don’t really know how users will receive our work, and even…
Why new features usually flop
Launching a successful feature demands the same skills as launching a successful product. The difference is that you also have to navigate around all of your legacy decisions, and appease…
UI walkthroughs
Clear, Rise and Solar are three examples of a trend of “gesture driven” apps with a flat UI. These are novelty apps for people lusting for the very latest in…
Fun in interaction design
People use the tools we design – sometimes every day. Our job as designers is not only to get their goals and tasks completed as easily as possible, but to…
Showing your users that you care
Voice and tone. Tone and voice. Though the words “voice” and “tone” are often used interchangeably, they’re not synonyms. Our voice makes us unique, and our tone makes us sound…