Everything I really need to know about UX…

… I learned in Sunday School.

Designing a website or mobile app is largely an act of faith. We don’t really know how users will receive our work, and even the most extensive research leaves big gaps in our knowledge. As designers, we putty in those gaps with heuristics, sensibilities, and values.

As corny as it may sound, the values that I see at play in most good user experience work are the same ones I learned in Sunday School. Here are a few of them.

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