University of Witwatersrand talk 2015
Gave an introductory talk on UX to final year Information Technology students at Wits.
Presumptive Design: Design Research Through the Looking Glass
You’re on a project team. The team has just formed, so you haven’t done any user research, but various internal stakeholders already strongly feel they know what the solution should…
UX Central Weekly #9
This week Laura Klein talks about Predictive Personas, an interesting way of looking at what the actual role of personas should be. She says that traditionally we ask “If I…
The Data-Informed Customer Journey
In actuality, most people spend most of their time on Web sites and apps other than those our organizations have created, and we may not know much about what those…
Why the Confirm Password Field Must Die
Sign up forms are the trickiest web pages to design. Including and excluding certain form elements affects the conversion rate. The designer’s job is to figure out which elements they…
5 Methods For Innovation You Should Try with Your Team
Benjamin Franklin once said: “Tell me and I forget, teach me and I may remember, involve me and I learn.” At the SAP Design & Co-Innovation Center (DCC) we frequently…
UX And Culture: Bridging The Gap In Six Strides
UX Designers — know this: culture affects an individual’s perception of usability. As obvious as it may seem, many UX Designers fall victim to the impression that users are culturally…
An Architect’s approach to UX Journeys
In both architectural design and UX design, the hypothesis is that a user has an end goal in mind. For both the architect and the UX designer, their job is…
UX Central Weekly #8
Many insightful and useful things to report on this week. Starting with some great research results from Jared Spool in Fast Path to a Great UX: Increased Exposure Hours. He…
The UX Case against the Home Button
For years, the “home” button has provided a compass rose, the north star, a navigator’s ability to regroup to the familiar comfort of the homepage no matter how deep into…