An Architect’s approach to UX Journeys
In both architectural design and UX design, the hypothesis is that a user has an end goal in mind. For both the architect and the UX designer, their job is…
UX Central Weekly #8
Many insightful and useful things to report on this week. Starting with some great research results from Jared Spool in Fast Path to a Great UX: Increased Exposure Hours. He…
The UX Case against the Home Button
For years, the “home” button has provided a compass rose, the north star, a navigator’s ability to regroup to the familiar comfort of the homepage no matter how deep into…
Preparing Users for a Future of Wearables (Part 1)
Wearable technologies — such as Google Glass — present not only a direct user experience challenge, but also a social experience challenge. How are individuals wearing these new technologies perceived?…
Partners by Design: Why UX Design Benefits from Ongoing Customer Collaboration
Do any of these experiences sound familiar? A cleverly designed shopping app in which you can’t find the Buy button. A Phone number text box where it’s unclear whether you…
5 Types of Usability Tests
While we often talk about usability tests as if there is one type of usability test, the truth is there are several varieties of usability tests. Each type addresses different…
The digital designer’s role
Most organizations don’t trust people who think. They prefer people who do what they’re told. But a digital vision has never been more important. Bring a typical manager into an…
UX Central Weekly #7
Week seven and still going strong... Some more good insights from Gerry McGovern this week in his article Design Minimally Viable Interactions. He talks about designers sometimes becoming obsessed by…
Design minimally viable interactions
I heard Derek Featherstone give a very insightful presentation at An Event Apart in Washington DC where he talked about a minimally viable interaction. This is an interesting way of…
UX Central Weekly #6
Next week I’ll be talking at the Digital Business Models Conference in Rosebank, Johannesburg. My topic is officially "Recombining products and/or services and data to change the way a firm…