4 myths about User Experience – and how to bust them
While the concept of user experience and the term UX have become seemingly ubiquitous in the workplace, most non-UX people still have the wrong idea about what it is. Here…
8 effective ways of measuring UX
Ever wonder why your site has a lot of visitors, but not enough transactions, purchases or inquiries? In this post we will look at both marketing and UX metrics at…
15 signs you work in UX
Have you ever found yourself scrutinizing the wording and diagrams in instruction manuals? Do friends ask you for help figuring out how to work a device and your first impulse…
10 ways to pretend you know UX (when you don’t)
The most amazing thing, to me, is when people try to pretend that they have expertise when they actually know very little. This is an epidemic in UX. And like…
Did UX kill branding?
In the age of User Experience, what is branding? Is a brand just a logo, or is it more than that? Does the word brand even mean anything anymore? To…
The top mistakes UX Designers make
Last week I spoke at the Puget Sound SIGCHI meeting. Since it’s a group of designers and user researchers, I let them participate in picking the topic, and top mistakes…
A new golden age for UI Design
Over the past four years, the Walt Disney Company has been engaged in a secretive effort to redesign the Disney World experience. It’ll go like this: You buy your ticket…
Why your UX Designer won’t be the next Steve Jobs
Your UX designer won’t be the next Steve Jobs. You might be wondering why I would say this. After all, UX designers devote their lives to improving and perfecting the…
Why most UX is shite
I was invited to speak at the MonkiGras event this week where getting a little sweary and ranty is kind of encouraged (it goes well with the craft beer consumption…
UX – Where has it come from, and why is it here?
There has never been a better time to be a UXer. A quick browse over any job site or forum reveals a plethora of Web-related User Experience positions. You needn’t…