10 ways to pretend you know UX (when you don’t)

The most amazing thing, to me, is when people try to pretend that they have expertise when they actually know very little. This is an epidemic in UX. And like any good vaccine, I have to infect you with a small dose so you can kill it in real life. So here is my guide to how it’s done.

While a confident, rational person would admit it when they don’t understand something during a conversation, apparently it is much more satisfying to be a douchebag and add your misguided two cents instead.

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