UX Companion – How to Make Sense of all the UX Industry Jargon
Have you ever sat in a meeting with professionals from a different field, who use so much jargon that they may as well be speaking Chinese? If you haven’t you…
The Future of UX Leadership: Radical Transformation
This column is the first in a series that will offer insights on how to help companies progress from delivering mediocre user experiences, as is all too common, to producing…
The 4 Magic Questions To Ask Before You Design Anything
I’ll go so far as to say that if you don’t know the answers to these four questions before you design, then your design will be, at best, mediocre, and…
Lean UX – Running Workshops And Getting Results
User Experience, Design and Software Development rarely get along. Design wants to create gorgeous looking portfolio pieces, User Experience wants the pathways through the system to be crystal clear for…
Innovation Vs Tradition : What Does The User Really Want?
We here – you, me, that other guy reading this article – we follow technology. We are probably reading a few tech blogs. Probably we all tried a pre-release software…
How Can You Measure UX Without Observing Users?
The user puts the u in UX. What defines UX in general and usability in particular, is the observation of people interacting with products--software, hardware, and websites. For decades, UX…
The key difference between online and print publishing
Vigorously managing what is already published is the critical difference between a professional online publishing culture and a traditional offline print culture. The Ebola factsheet page from the World Health…
Video: Human Centered Design
httpv://vimeo.com/106505300
User Experience – Value, Strategy and a Practical Approach
I recently presented at the Tech4Africa conference in Johannesburg - "Africa's version of SxSW". It was a great experience, and awesome to represent UX at a tech-focused conference. This is…
Tech4Africa Conference 2014
Tech4Africa is billed as Africa's SXSW. I presented on various aspects of User Experience including building a team, creating a UX strategy and a practical way of working.