Infographic – Lean vs Agile UX
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Infographic – The Ideal Design Process
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Infographic – The Brain Behind UX
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The Experience Makes the Product, Not the Features
Your app's customers aren't won over by features. They're won over by the product experience. It’s in this context that you need to shape your product releases—not with a feature…
Why You Should Avoid Using Modal Windows on Mobile
One of the most frustrating things users experience on mobile sites is a modal window. On desktop, modal windows display without issue because of the large screen size. But on…
Plateaus are Harder Than Mountains
How can design help real people use data in their lives? Bold claims have been made about applying “big data” to solve the world’s problems, from health (Fitbit) to saving…
Co-Creation: Designing With the User, For the User
Company One has an excellent UX department, and begins their projects with discovery. They pride themselves on reading user research reports, understanding their users, and developing products with the user…
Format-based navigation is a symptom of organization-centricity
Navigation based on formats, tools or systems is a sure sign that an organization is not customer focused. Some time ago, we were testing a website that had a link…