Year: 2019 | UX Central

Ten Essential Psychology Concepts You Should Know to Design Financial Services

By Rob Cowie 28 November 2019Design, UX

Currently, in the world of finance, there is a growing number of banks and Fintech services trying to compete by offering various solutions to their users─rich with features, functions and…

How to make UX and BA work together

By Rob Cowie 28 November 2019Design, UX

In my last few contracting roles, when I arrived in the agile teams, there were BAs already in place, along with solutions architects, product owners, service managers and tech leads,…

How to apply behavioural economics to the design process

By Rob Cowie 27 July 2019Design, UX

Behavioural Design is all about creating the right environment for people to make a decision or take action towards their goals. It can be applied to encourage a desired behaviour,…

Dungeons & Dragons & Design Thinking

By Rob Cowie 7 June 2019Design, UX

The role that facilitation plays in a design thinking workshop completely mirrors the same type of role that DMs play for their gaming sessions. Facilitators are behind the scenes, focused…

2019 UXD302 Teaching Module at Open Window

By Rob Cowie 25 March 2019Speaking & Teaching

Completed my second teaching module over seven weeks at the Open Window Institute for Arts and Digital Sciences. The curriculum covers all aspects of Design Research, focusing on the practical…

How to Incorporate UX and Product Design into Agile

By Rob Cowie 13 March 2019Design, UX

Your customers only see your user experience (UX). They don’t see how many developers you had or if you were Agile or Lean. They have no idea which DevOps tools…

2019 Interaction Design Foundation Pretoria Talk

By Rob Cowie 13 February 2019Speaking & Teaching

Presented on the Role of UX in Project Success, as well as debuting a Design Way of Work framework.