The art of war in UX: Performing a full site audit
Towards the end of our 10 week program at General Assembly, we were again allocated into groups and this time, will be working with a real client for our final…
The Usability of Cryptocurrency
With everyone talking about cryptocurrency in the technology sector, you might think it would be more popular, but only a small fraction of Americans are invested in cryptocurrencies—only about eight…
Why Redesigns Don’t Make Users Happy
It’s easy to think that users hate redesigns because they don’t like how the new design looks like. While users can actually have some preferences for the visual design style,…
Designers Are Defining Usability Too Narrowly
To our own detriment, designers prefer to think about “how” much more than “why.” This was demonstrated in my blog post from earlier this week but here’s another good example—or…
How To Make A Dashboard That Doesn’t Suck
“We need a dashboard for this product! Make it pretty! Something that will WOW in the sales cycle!” It’s a refrain throughout my career. The dashboard is the face of…
How I got to Facebook’s design team
From zero real world experience to designing for billions at one of the world’s renowned hi-tech companies in 5 years. Typing that out, it sounds much better and more grandiose…
How Bad UX Killed Jenny
My wife, a nursing student, was sharing with her teacher about how passionate I am about technology in healthcare. Her teacher responded that she thought we need less technology and…
9 Design Thinking tools to try with your team
From heavy hitters like Apple, Google, and IBM to growing startups, everyone seems to be implementing design thinking to drive innovation and results. But how? Design thinking isn’t just a…