User Experience Debt
Technical debt is a pretty widely covered topic in the tech world. It was coined by Ward Cunningham to describe “those internal things that you choose not to do now,…
Stop designing for Users
Most products support activities underpinned by collaboration and sharing. Designing for individuals may actually be harmful because these activities reflect ongoing transformations of artifacts, individuals, and social interactions. Focusing on…
How to crack the code to an intuitive Landing Page
A Landing Page can make or break your website – it’s the first thing your visitors engage with when they visit your site. It can determine if they stay around…
5 tips for letting collaboration fuel innovation
Innovation is hard, but less mysterious than you've been led to believe. We wrote a book peeling back the veil of design-led innovation, called Naked Innovation: Uncovering a Shared Approach…
Trust thy user
Interaction Design never fails to present interesting aspects of human thinking to me each day. Especially, how we as engineers and geeks think about our users. | Read article
Internet of Things and Work of Hands
My father has always worked with his hands. I was born in the city where he worked as a roofer, but eventually, my dad started his own company and moved…
Desktop design must go finger-friendly
Touch has landed on the desktop. A whole new category of touch devices is flooding the consumer market in coordination with the release of Windows 8: touchscreen laptops and tablet/keyboard…
How diagrams solve problems
Three common problems that trip up your creative process, and how diagrams will help you solve them If you clicked on an article with a title like this, you probably…
The emerging role of VP of UX
Salesforce.com has a long history of creating usable and useful products for our customers. To continue to expand the breadth and depth of our offerings, we realized we needed a…
The essential secret to successful user experience design
For many, user experience design is about creating interfaces that are easy for users to understand and navigate. However, this isn’t what lies at the heart of a good user…