Completed my second teaching module over seven weeks at the Open Window Institute for Arts and Digital Sciences. The curriculum covers all aspects of Design Research, focusing on the practical application of the tools of the trade. Modules include an introduction to real world design, brainstorming and innovation concept development workshops, choosing the right tool from the design toolkit, customer journey mapping, the service experience cycle, hypothesis evaluation, prototyping for research, user testing, contextual enquiries, reporting and more. Students work on a project in teams over the seven week period, applying the concepts they learn in the modules, and then present to the class in the last week of the program.
User Experience Design is hard to get right. Good designers begin by attempting to understand…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Many of us have had the experience of feeling like we’re shouting into an online…
Dark patterns are a popular design topic but defining them can be difficult. That’s because…
Designing better and delivering faster is the dream of all designers, but it need not…