It’s safe to say we have all worked with demanding or difficult clients — the type of clients that make you nervous every time you send them deliverables.
I recently experienced this while leading the planning and designing of a mobile app for the clothing giant Quiksilver. It was an extremely high profile gig with many domestic and international stakeholders. Based on my experience with this and other projects, I have discovered the common denominator to a great client experience.
The key to a successful project is clarity between all stakeholders. You have the client, the user, the designer and the developer. Each has completely different ways of thinking. Your goal is to compile a series of documents that every single stakeholder can understand. This transparency results in more questions asked by each stakeholder from their unique viewpoint.
User Experience Design is hard to get right. Good designers begin by attempting to understand…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Many of us have had the experience of feeling like we’re shouting into an online…
Dark patterns are a popular design topic but defining them can be difficult. That’s because…
Designing better and delivering faster is the dream of all designers, but it need not…