Usability starts with content
Before going any further, it’s important that we make one point very clear. Regardless of industry, niche or interest, the internet is a competitive place to advertise services or attempt…
3 isn’t the magic number
At UX London I went to the Jared Spool workshop ‘Designing for Content-Rich Sites’. As expected I was entertained and educated, but I was also reminded of an urban myth…
Why UX is not 100% UI
IT courses would often advise that a misguided path is thinking that UX is equivalent to UI. The thing is, user experience (UX) is almost always affected by user interface…
10 common misconceptions about UX
When I tell people that I am a user experience designer, I usually get a blank stare. I try to follow it up quickly by saying that I make stuff…
The 10 worst UX mistakes websites make
The user experience of websites has improved by leaps and bounds over the years, but I still run into sites that make me ask, “What were they thinking?!” From a…
Top 10 mistakes in Web Design
Since my first attempt in 1996, I have compiled many top-10 lists of the biggest mistakes in Web design. See links to all these lists at the bottom of this…
15 tiny UX elements that can make a big difference
Small details can make a big difference to the user experience, saving users' time, making it easier for them to spend money, or just generally making it more enjoyable. Some…
10 Usability lessons from Steve Krug
Many people in the usability community regard Steve Krug’s book Don’t Make Me Think: A Common Sense Approach to Web Usability as the laypersons usability bible. This book explains briefly…
13 tenets of User Experience
In my career as a user experience professional, part of my purpose has always been to help push our profession forward. And I’ve had the great privilege of being able…
The first rule of UX
“You cannot not communicate. Every behaviour is a kind of communication. Because behaviour does not have a counterpart (there is no anti-behaviour), it is not possible not to communicate.” Paul…