Designers like to talk about achieving the ultimate goal of “user delight.” In fact, it’s one of our primary goals where I work at RelateIQ. It’s not enough to just provide information and functionality anymore. Successful product teams go one step further and aim to delight their users. But, what exactly does that mean? Below are some ways of thinking about user delight and what you can do to create more delightful experiences.
I was invited to take part in a panel discussion at this year's Absa XDC…
Part of a panel discussion titled 'Can Brand Trust Scale Across Ecosystems?' at the annual…
Spoke at the second Absa Experience Design Collab Conference on Designing Propositions. Explored how design…
January 2025 has brought a wave of exciting advancements and strategic shifts in the financial…
Spoke at the inaugural Absa Experience Design Conference on Designing the Future through Prototyping. The…
Presented an overview of UX and Design Research concepts and tools to students at the…