How diagrams solve problems
Three common problems that trip up your creative process, and how diagrams will help you solve them If you clicked on an article with a title like this, you probably…
The emerging role of VP of UX
Salesforce.com has a long history of creating usable and useful products for our customers. To continue to expand the breadth and depth of our offerings, we realized we needed a…
The essential secret to successful user experience design
For many, user experience design is about creating interfaces that are easy for users to understand and navigate. However, this isn’t what lies at the heart of a good user…
Design considerations for little fingers
We’re all familiar with the concept of “natural selection,” it is the evolutionary process in which biological traits become more or less common through genetics as a result of interactions…
Mobile interfaces that adapt to your skills
I do agree with the extensive research on adaptive user experience and completely support the idea of creating a learning process progression where users stay inside the flow zone as…
Creating a Website Data Report
Having a comprehensive data report about your website is like having a Rosetta Stone to guide your decision-making process over the lifetime of the website. A powerful report combines data…
5 prevalent pitfalls when prototyping
Nathan Curtis, one of the geniuses at the design firm EightShapes, likes to say “Don’t tell me, Show me.” When talking about a design, Nathan wants to see (and possibly…
When to prototype, when to wireframe
From my experience I have come to the realization that interactive prototyping is not always the correct deliverable for a design project. Consider an enterprise application that needs a critical…
The 5 pillars of a great UX project
Building the perfect website or app is simple. You just need the perfect idea, the smartest engineers, and the best designers. Let’s not even talk about the go-to-market aspect where…
An interview with Don Norman
At the LAUX Meetup Group, Media Contour’s Luke Swenson was able to track down Don Norman, author of The Design of Everyday Things: Revised and Expanded Edition and get his…