Top 10 mistakes in Web Design
Since my first attempt in 1996, I have compiled many top-10 lists of the biggest mistakes in Web design. See links to all these lists at the bottom of this…
15 tiny UX elements that can make a big difference
Small details can make a big difference to the user experience, saving users' time, making it easier for them to spend money, or just generally making it more enjoyable. Some…
10 Usability lessons from Steve Krug
Many people in the usability community regard Steve Krug’s book Don’t Make Me Think: A Common Sense Approach to Web Usability as the laypersons usability bible. This book explains briefly…
13 tenets of User Experience
In my career as a user experience professional, part of my purpose has always been to help push our profession forward. And I’ve had the great privilege of being able…
The first rule of UX
“You cannot not communicate. Every behaviour is a kind of communication. Because behaviour does not have a counterpart (there is no anti-behaviour), it is not possible not to communicate.” Paul…
UX: What is it and why should I care?
User Experience – dubbed UX for short – is a hot topic. In the broadest sense, it can be defined as the overall experience you have when you are using…
Usability testing for mobile is easy
Many people think that it takes special skill and fancy equipment to run a user-testing session on mobile. Not true. If you’ve ever run user-testing sessions with regular computers, setting…
UX is the future
For decades, the most successful businesses thrived on product innovation as the natural strategy to increase revenues, market share, and loyalty. Fast forward to 2014: today’s product innovations, and the…