UX Design: the user is not enough

For a successful project the focus on the user is not enough: Design leaders are also product experts who deeply understand the business challenges of the project. Historically Design practice…
You are not your user

You are not your user

Socrates said, “Know thyself.” I say, “Know thy users.” And guess what? They don’t think like you do. You know your product inside and out. You knew it when it…

What UX really is

Often times, I see people confusing what UX really is. UX means user experience. In order to make it tangible for everyone, here is a detailed scenario of what great…

User Experience belongs to everybody

“Everybody thinks they’re a designer,” is a phrase I hear time to time from frustrated designer friends. I’m personally guilty of using this phrase myself, likening design recommendations from non-designers…