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Nordstrom Flash Build

Posted by By Rob Cowie 28 March 2014Posted inTesting, Theory, Video
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Leveraging Eye Tracking to create an engaging User Experience

Posted by By Rob Cowie 28 March 2014Posted inTesting, Theory
Eye tracking is a very powerful research technique that can help you design engaging experiences by illuminating a pathway for capturing user attention. It’s also a misunderstood technique. Many are…
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Why is it so hard to find Good UX People?

Posted by By Rob Cowie 26 March 2014Posted inStrategy, Theory
In this edition of Ask UXmatters, our experts discuss why companies have so much difficulty finding good—let alone great—UX people; what makes a UX professional good or great; and what…
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Forms: The Complete Guide

Posted by By Rob Cowie 26 March 2014Posted inDesign, Theory
Forms are one of the most important parts of any site or app—they are the most common way for our users to give us the information that we need to…
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Calling to action: 3 key principles

Calling to action: 3 key principles

Posted by By Rob Cowie 26 March 2014Posted inDesign, Theory
With so much money being flung around the web, everyone is fighting for their share. As the internet opens up to more and more people, the money flooding onto the…
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Accessibility Easy Checks

Posted by By Rob Cowie 22 March 2014Posted inStrategy, Theory
If you’ve just been put in charge of making a site or app works for everyone, the most daunting step might just be the first one. Sure, there are standards,…
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Ending the UX Designer drought

Posted by By Rob Cowie 18 March 2014Posted inStrategy, Theory
The user experience design field is booming. We’re making an impact, our community is vibrant, and everyone has a job. And that’s the problem. A quick search for “user experience”…
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How mature is your organization when it comes to UX?

Posted by By Rob Cowie 18 March 2014Posted inStrategy, Theory
Every organization has its own goals, processes, techniques, and teams - each with special characteristics. They are all important to consider when incorporating user experience, but it’s also crucial to…
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User Experience for SMEs

Posted by By Rob Cowie 18 March 2014Posted inStrategy, Theory
Are you a small to medium enterprise just starting out in business? If so check out this excellent business start-up guide. Joining the e-commerce world can often seem a little…
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Finding the things we don’t search for

Posted by By Rob Cowie 17 March 2014Posted inDesign, Theory
Search behaviour is one window into the customer’s mind. But there are many others. When we did a top tasks study of MBA students we found that their top task…
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