If your inbox is anything like mine, it’s littered with unwanted notifications from companies begging for attention. Gmail has done…
A couple weeks ago I suddenly saw a resurgence of interest in an article I wrote for Mashable in January…
If your working week is anything like mine, I’d wager the term “discoverability” comes up often. Typically we use it…
Redesigning user interfaces on the basis of user testing can substantially improve usability. In four case studies, the median improvement…
A Dark Pattern is a user interface that uses manipulative techniques to get users to do things they would not…
Usability is a moving target. A user’s understanding of your application improves over time and your application’s interface should adapt…
Dan Saffer, like many designers, likes to quote Charles Eames. But unlike many designers, Saffer--Director of Interaction Design at Smart…
It happens all the time. People get confused, frustrated, and angry while using websites. They sigh, they groan, and sometimes…
1. Copy is design, too. The way that you describe and label the product is just as important as the…
The real issues at the heart of modern interface design. Now that skeuomorphism is a thing, and “flat design” is…