The role that facilitation plays in a design thinking workshop completely mirrors the same type of role that DMs play for their gaming sessions. Facilitators are behind the scenes, focused on working out the kinks of how to run a great design thinking session — to promote their participants in doing their best thinking. Similarly, DMs work to understand the stories, the characters, and the interactions within a given scenario to create fun and memorable role-playing sessions.
This brings us to the lessons facilitators can learn from good DMs:
