Users can get frustrated if they can’t find a specific action on your website. They experience this when you hide actions in dropdown menus. One context where this often happens is sorting content.
Sorting content is important so that users can find what they want without going through an entire archive. Many make the mistake of putting their sorting options in a dropdown menu. Users only see the selected option, while the other sorting options are hidden. This causes users to miss the sort function.
I was invited to take part in a panel discussion at this year's Absa XDC…
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