Have you ever sat in a meeting with professionals from a different field, who use so much jargon that they may as well be speaking Chinese? If you haven’t you are lucky. I certainly have and sometimes consult a dictionary when I meet with my year-end accountant.
While I do not mind being confused by my accountant, I do mind when I or someone else at my digital agency Cyber-Duck confuse others. On a number of occasions I have realized that clients or other teams of developers do not speak the same UX language as us. Either they are not familiar with the jargon or they use the same terms to mean different things. For instance, there is frequent confusion between the scope of ‘UX’ itself, and ‘usability’.
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