If you’re introducing or improving a product or website, you probably have an impossibly long list of features you’d like to fix, improve, or add. Prioritizing this list is essential to the success of your product and potentially business. But what’s the best way to approach this? How do you decide what to do first?
How do you know which fixes will generate the biggest bang for your buck– and have the biggest impact on the customer experience? Here are seven techniques to help you along the way
I was invited to take part in a panel discussion at this year's Absa XDC…
Part of a panel discussion titled 'Can Brand Trust Scale Across Ecosystems?' at the annual…
Spoke at the second Absa Experience Design Collab Conference on Designing Propositions. Explored how design…
January 2025 has brought a wave of exciting advancements and strategic shifts in the financial…
Spoke at the inaugural Absa Experience Design Conference on Designing the Future through Prototyping. The…
Presented an overview of UX and Design Research concepts and tools to students at the…