In my last column, I described how an information architecture (IA) compass is useful in grounding your approach to solving…
The gaming industry is huge, and it can keep its audience consumed for hours, days and even weeks. Some play…
When we launched the iPhone version of Basecamp in February of last year, it was after many rounds of experimentation…
Leonardo Da Vinci: I can’t speak for his people skills, but there’s plenty of evidence to suggest that it’s unlikely…
Hardly any of us toil away in a mountain cabin or lonely basement. We all have to work with others…
This is a sample chapter from Matthew Magain and Luke Chambers’s new book, Get Started in UX: The Complete Guide…
When you run an eCommerce business, it’s natural to invest a lot of time and attention in the elements of…
The world of business is changing, as are the locations of the people who are driving that business. How companies…
This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a…
A few months ago, I gave a presentation to some information technology (IT) leaders, and my topic was how designing…