While we often talk about usability tests as if there is one type of usability test, the truth is there are several varieties of usability tests. Each type addresses different research goals.
Don’t confuse the five usability testing types with the interface type or the testing modes. Interface types are mobile (website or apps), desktop (software or website), or a physical device (like a thermostat).
Testing modes or methods are the ways to conduct a usability study on any interface type. There are three main testing methods; each has its strengths and weaknesses:
