To do good design, you need to understand the relevant parts of your users’ lives. One of the most powerful ways of gathering this information is by talking to those users. Contextual enquiry (or site visits) is a great way of doing this. This short video will walk you through the process.
Spoke at the inaugural Absa Experience Design Conference on Designing the Future through Prototyping. The…
Presented an overview of UX and Design Research concepts and tools to students at the…
User Experience Design is hard to get right. Good designers begin by attempting to understand…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Many of us have had the experience of feeling like we’re shouting into an online…