Categories: TestingTheoryUX

25 Rules and Recommendations For The UX Researcher

User research is not a hard science.

But like all behavioural sciences, there are principles, best-practices, rules and recommendations.

Across dozens of tutorials, five books, many articles and blogs, boot camps, and discussions with both seasoned and new UX professionals, I’ve noticed a number of common problems and themes related to measuring the customer experience.

Here’s a list of 25 rules and recommendations that people tend to find most helpful.

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Rob Cowie

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