The dehumanizing of humans has a long history in computer science. Deep down in the psyche of IT, people are the problem, software is the solution. This lack of empathy and understanding of real people with real needs leads to technology, interfaces and content that are not fit for purpose.
Spoke at the inaugural Absa Experience Design Conference on Designing the Future through Prototyping. The…
Presented an overview of UX and Design Research concepts and tools to students at the…
User Experience Design is hard to get right. Good designers begin by attempting to understand…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Many of us have had the experience of feeling like we’re shouting into an online…