When users download an application, how does their initial intrigue to transform into the feeling that the app is a vital part of their daily existence? The definition of “vital” differs depending on what kind of app users are looking for (e.g. productivity, utility, gaming), but a vital experience transcends basic functionality for each of these app categories. Creating a vital experience makes an app something that a user doesn’t want to—or can’t—live without.
I was invited to take part in a panel discussion at this year's Absa XDC…
Part of a panel discussion titled 'Can Brand Trust Scale Across Ecosystems?' at the annual…
Spoke at the second Absa Experience Design Collab Conference on Designing Propositions. Explored how design…
January 2025 has brought a wave of exciting advancements and strategic shifts in the financial…
Spoke at the inaugural Absa Experience Design Conference on Designing the Future through Prototyping. The…
Presented an overview of UX and Design Research concepts and tools to students at the…