Are most of your users skipping the optional fields on your form? You might not need that extra information, but having it could help you learn more about users and give them a better experience. If you want more users to fill out the optional fields on your form, avoid marking required fields and mark optional ones only.
Spoke at the inaugural Absa Experience Design Conference on Designing the Future through Prototyping. The…
Presented an overview of UX and Design Research concepts and tools to students at the…
User Experience Design is hard to get right. Good designers begin by attempting to understand…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Many of us have had the experience of feeling like we’re shouting into an online…