Theory

Using the Core Model and Top Tasks to design better web navigation

The essence of the Core Model design process is that you focus primarily on the top tasks of your customers.…

10 years ago

Breaking up with the User in User Experience Strategy?

Last April, the UX leadership at my company, Slalom Consulting, gathered at an off-site meeting to get aligned on how…

11 years ago

What To Do When You Can’t Run A Usability Test

In an ideal world, users would be involved in every stage of product development, including requirements gathering, iterative prototype testing…

11 years ago

The Ethics of UX Research

As a UX researcher for a social media operation, Ute considers different interface designs that might allow users to make…

11 years ago

The role of content in self-service design

Quality content plays a critical role in self-service design. Often a small change in a link, heading or sentence, can…

11 years ago

Print is view, Web is do

How much of your organization’s online world is made up of dead zones and how much is do zones? A…

11 years ago

How Margins and Line Lengths Affect User Reading

Have you ever spent a long time reading a web page? It might have seem long to you because of…

11 years ago

Honing your Research Skills through ad-hoc Contextual Inquiry

It’s common in our field to hear that we don’t get enough time to regularly practice all the types of…

11 years ago

The customer feedback revolution

The web is one of the most perfect feedback environments, where the creator and the consumer become intertwined in the…

11 years ago

How hamburger menus can increase your conversion rate

Did you know that your website navigation can affect your conversion rate? Several studies have found that minimizing navigation on…

11 years ago