While the concept of user experience and the term UX have become seemingly ubiquitous in the workplace, most non-UX people…
Ever wonder why your site has a lot of visitors, but not enough transactions, purchases or inquiries? In this post…
Have you ever found yourself scrutinizing the wording and diagrams in instruction manuals? Do friends ask you for help figuring…
The most amazing thing, to me, is when people try to pretend that they have expertise when they actually know…
In the age of User Experience, what is branding? Is a brand just a logo, or is it more than…
Last week I spoke at the Puget Sound SIGCHI meeting. Since it’s a group of designers and user researchers, I…
Over the past four years, the Walt Disney Company has been engaged in a secretive effort to redesign the Disney…
Your UX designer won’t be the next Steve Jobs. You might be wondering why I would say this. After all,…
I was invited to speak at the MonkiGras event this week where getting a little sweary and ranty is kind…
There has never been a better time to be a UXer. A quick browse over any job site or forum…