THANK YOU! PLEASE TELL NONE OF YOUR FRIENDS ABOUT THE GREAT STUFF YOU BOUGHT, WE ARE TRYING TO KEEP MOOSEJAW…
During a recent conversation with my father-in-law, an architect with nearly 40 years of experience, I couldn’t help but notice…
The world of business is changing, as are the locations of the people who are driving that business. How companies…
This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a…
A few months ago, I gave a presentation to some information technology (IT) leaders, and my topic was how designing…
When it comes to representing your brand in the best way possible, it very often revolves around a successful web…
Does human error cause accidents? Yes, but we need to know what led to the error: in the majority of…
Are most of your users skipping the optional fields on your form? You might not need that extra information, but…
Traditional ideas about quality have assumed that user satisfaction is simply proportional to how functional a product is. The Kano…
As someone who has been in the user experience domain for a loooooong time, I have had lots of conversations…