Increasing Customer Empathy from Day 1

12 years ago

The success of many startups can be attributed to founders knowing their target market inside and out. As companies grow…

Discovery Leadership Conference 2014

12 years ago

Presented our concept in the Final Round of Inspiring Excellence (Discovery's annual innovation competition) to the 900 leaders of Discovery…

Doing UX in an Agile World: Case Study Findings

12 years ago

Agile teams are more proficient in executing the development process, but the compressed timescale forces some to abandon user research…

Framing Effective Messages To Motivate Your Users

12 years ago

What you say in a user experience matters. How you say it matters equally. The way you frame communication, or…

How A Designer Can Find A Job They Will Truly Love

12 years ago

There comes a time in nearly everyone’s career when changing jobs is the natural next step. As a designer, you…

Will Wearables Change UI as We Know It?

12 years ago

A little less than a year ago, UX Magazine published my article about the ecosystem behind product/service. This article describes…

Your content is a promise to your customers

12 years ago

The content an organization publishes online is increasingly contributing to how customers regard that organization’s brand. When was the last…

Requiring Less Taps in Mobile UI

12 years ago

As our mobile devices increase in size and complexity, an over reliance on tap gestures for key interactions may be…

6 simple rules for designing mobile websites

12 years ago

It is projected by ComScore the by the end of 2014, around 1.75 billion people worldwide will use smartphones regularly.…

Why “Content First” should be your new war cry

12 years ago

We’re not all designing our content right. There. I said it. Maybe you, personally, are doing a great job, but…