The Danger of Dark Patterns

Dark patterns are a popular design topic but defining them can be difficult. That’s because they’ve become so prevalent that many have been adopted as design conventions. It’s crucial to understand these manipulative techniques in order to create ethical products that enhance customer trust.

As designers we use our expertise to create user experiences that are practical and intuitive. This often means using persuasive design patterns to encourage customers toward decisions that benefit our clients, such as completing purchases or upgrading services. Persuasive patterns may include creating a sense of scarcity, using social proof to amplify trustworthiness, and rewarding customers to instil a feeling of accomplishment.

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