Technical debt is a pretty widely covered topic in the tech world. It was coined by Ward Cunningham to describe “those internal things that you choose not to do now, but which will impede future development if left undone” in software projects.
Product teams and their designers, in particular, grapple with their own variety of debt that seems to get less attention: user experience debt. UX debt is more user facing in nature than technical debt, but the vicious cycle that creates it is fundamentally the same:
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Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…