1. It’s all about people, it’s not about the object
UX design starts and ends with people. It’s not everything, but designing for people should be your focus. We need to stop fetishizing the objects we create. It is in their transparency that they fulfill their function.
2. Focus on the experience, not on the function
We focus on a holistic approach to design. It isn’t just about people completing their tasks, it is about the quality with which they do it.
3. Stories are how we understand and shape the world
Stories help us understand who we are in the world. They represent our values and our mental models. We need to understand the stories people tell so we can craft our own stories and our own products.
Spoke at the inaugural Absa Experience Design Conference on Designing the Future through Prototyping. The…
Presented an overview of UX and Design Research concepts and tools to students at the…
User Experience Design is hard to get right. Good designers begin by attempting to understand…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Staying in tune with what users want means more loyal customers—and more revenue for companies.…
Many of us have had the experience of feeling like we’re shouting into an online…